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Johnnie Johnson Housing Trust - External/Internal Painting and Pre-Paint Repairs

The requirements:  Johnnie Johnson Housing Trust is a not-for-profit housing association dedicated to offering quality homes for independent living. They provide a wide range of homes for over 5000 residents in the North West, as well as the North East, North Wales, Yorkshire and Central England.

They have particular expertise in providing housing and services for the elderly and their portfolio includes purpose built retirement properties.

Johnnie Johnson was looking for a reliable and experienced contractor in the housing care sector to carry out internal, external decorations and repairs to their housing stock which included retirement and sheltered schemes. Mitie Painting was awarded the business.

The works included full internal decorations and repairs to communal corridors, stairs, lounges, toilets, hairdressers, guestrooms, offices and rest areas.  External decorations and repairs were undertaken to doors, fascias, soffits, railings and fencing. 

How we helped:  After successfully tendering for the cyclical decoration package, we held talks and pre-start meetings with Johnnie Johnson to discuss all programming, health and safety issues, colour schemes and most importantly resident safety.

Mitie worked closely with each scheme Manager holding daily meetings to ensure all works were completed to the required health and safety standard, causing as little disruption to the residents as possible.

For security protocol we operated a sign in and out system in reception to ensure the scheme staff was aware of which Mitie staff were on site.  All Mitie operatives allocated to the projects underwent DBS/ Safeguarding checks, displayed ID cards at all times and wore Mitie uniforms.

With Mitie’s experience and vast knowledge of access equipment we were able to utilise alternative forms of access which reduced costs and maintained resident security and safety.

The results:  So far Mitie Painting has successfully redecorated over 30 schemes within programme timescales and on budget. The works are ongoing and we will continue to work closely with Johnnie Johnson to deliver a high level of service and quality which is expected from an innovative company.

“I have worked with Mitie over the past 12 months and found them to be both professional and organised in managing our extensive programme of works. Mitie offer excellent value for money, excellent customer care and complete the works on time and on budget. The workforce on the ground is sympathetic with the trusts customers who are predominantly older than the general demographic. I would have no hesitation in using Mitie for future planned works”  Paul Gregory, Property Services Manager